If you have questions or concerns about our products and their use or would prefer to place an order with a customer service representative, contact us Monday-Friday, 10 am to 4 pm (Pacific Time).

Telephone

Office Hours:  M - F, 10 am - 4 pm (Pacific Time)

(503) 634-2282

Address

Au Naturel Botanicals
PO Box 555
Woodburn, OR  97071

Email

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Contact Form

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100% Satisfaction is Guaranteed!

We encourage our customers to order trial/travel sizes of our products in advance of a full-size purchase if there is concern whether the product will work with their skin. 

If for any reason you are dissatisfied with your full-size product and wish to return it (unused, or slightly used), please contact us within 30 days of receiving your order.  We do not offer returns on our trial/travel-sized products.  

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or call (503) 634-2282, Monday - Friday, 10 am - 4 pm (PT).  We will provide instructions to ensure a successful return of the unwanted product.  Upon receipt of the returned item(s), a full refund, including original shipping charge, will be issued.  If the returned item is only a partial return of the original order, the shipping charge refund will be pro-rated.  Shipping costs to return product are the responsibility of the customer.

If you purchased our product(s) from a direct retailer, please contact the specific location for their return policy.