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We encourage our customers to order trial/travel sizes of our products in advance of a full-size purchase if there is concern whether the product will work with their skin.
If for any reason you are dissatisfied with your full-size product and wish to return it (unused, or slightly used), please contact us within 30 days of receiving your order. We do not offer returns on our trial/travel-sized products.
Email us at firstname.lastname@example.org, or call (503) 634-2282, Monday – Friday, 10 am – 4 pm (PT). We will provide instructions to ensure a successful return of the unwanted product. Upon receipt of the returned item(s), a full refund, including original shipping charge, will be issued. If the returned item is only a partial return of the original order, the shipping charge refund will be pro-rated. Shipping costs to return product are the responsibility of the customer.
If you purchased our product(s) from a direct retailer, please contact the specific location for their return policy.